Their challenge, much like any organisation, is how do they make sure that they keep and nurture their staff so that the good ones can progress to be future leaders.
To me, this is a real business challenge. Often in organisations, business challenges are pushed aside when the solution is seen as a piece of technology.
In my industry the tools of choice are websites, portals and digital signage, but these will not solve the problems on their own.
A recent communication with Jacqueline Landers led me to think about how my customers use the tools to meet their business needs.
In the early days: lets go back 10 years
We used to turn up to organisations and the AV consultant would have just been and installed a plasma screen and PC. When the customer was asked what do we now do with it, the stock answer was "dunno, er, just show powerpoint on it"
This aproach really was a symptom of the distribution model for hardware. AV box shifters rarely understood business needs and just sold and installed.
Fast forward to the current day and business leaders wishing to communicate with staff and encourage leadership are told by IT, "dunno, er, just put a sharepoint in". Again this is because of the influence of the distributor (in this case Microsoft) who just want to shift box (albeit software). By shift box, here I mean sell multiple units.
How this relates to the current corporate digital signage market
There are a mix of options available to business leaders today.
Management / Content creation
- Outsource and get an agency to manage an organisations digital signage.
- Manage digital signage internally
- Buy the software and hardware
- Rent or software as a service
From a purchase of equipment perspective we've seen a shift towards software as a service combined with lease purchase for hardware. In other words a simple monthly all in figure which is predictable and easy to swallow.
Understanding your customers perspective can really help make the difference between a dog of a project which no one wants to use against a smooth well oiled machine of a communications system.
To put it another way, communication is key in the early stage.
To discuss your workplace digital signage strategy, contact Mark N Hopgood - cds@hopgood.eu
4 comments:
It seems most workplace digital signage falls into two categories, either large corporate network or the tiny locally run powerpoint on single screens. It is a real challenge that millions of companies are deliberating over these days.
You said something, "Understanding your customers perspective can really help make the difference between a dog of a project which no one wants to use against a smooth well oiled machine of a communications system." I've stood in lunchrooms of some large companies who have corporate networks running with no local content, and have heard the employees sarcastically refer to it as the "propaganda board".... all because it neglects the local culture, local issues. And some of the really important and productive communications are oddly mundane, such as posting of employee recognition, local safety announcements, performance metrics, etc.
The most successful workplace digital signage systems I've seen have discovered a way to do both things on one system, using software as service, as you mentioned in
your article here, combined with the purchase of outside content that addresses specific profit impacting areas relating to the company vision.
Successful internal communications is vital for any business. We provide you with digital signage that can be put up at the reception, sales floor, canteen and social areas to display relevant content
Being a business entrepreneur, you gain new clients, save on print cost, introduce an elevated level of energy and increase your profits. Irrespective of the business, providing clients eye catching messages and information is vital.
Estate Agents Digital Signage
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